Shipping & Delivery Policy

1. Order processing & dispatch

• Prepaid orders are processed once payment is verified. Cash on Delivery orders are processed straight away.
• In-stock orders confirmed before 11am ISTusually go out the same working day — that is our courier's pickup cut-off. Later orders are dispatched the next working day (excluding Sundays and public holidays).
• Custom-printed orders from the Design Studio may need additional processing time, which we confirm with you.

2. Delivery timelines

• Metro cities: usually 2–5 business days after dispatch.
• Other locations across India: usually 4–8 business days after dispatch.
• Delivery times are estimates and may vary due to courier, weather or regional factors.

3. Shipping charges

Any applicable shipping charges are shown at checkout before you pay, calculated from your delivery pincode.

4. Order tracking

Once your order ships, you can track it on our Track Orderpage using your order ID and registered mobile number. We'll also keep you updated on WhatsApp.

5. Delivery coverage

We deliver Pan India. In rare cases a PIN code may not be serviceable by our courier partners; if so, we will contact you with alternatives or a full refund.

6. Delays & failed deliveries

• Please provide a complete, accurate address and a reachable phone number.
• If a delivery fails due to an incorrect address or unavailability, re-shipping charges may apply.

7. Contact us

For shipping queries, contact us at support@starfits.in or +91 87509 31463.